AI front desk for hvac

The AI front desk that answers every HVAC call, in every season

No heat in January. No cool in July. Those callers do not wait. Call Crew answers every call, sorts the emergencies from the routine, and books the job before the homeowner reaches the next company.

Book a demo. See it answer a call. How it works

Answers 24/7 · books the job · texts you the details

100k+

Technicians the HVAC trade is short, so there is no spare person to answer the phone.

U.S. Bureau of Labor Statistics

$350–$600

A residential service call. Replacements run into the thousands, and that is most of your revenue.

Industry service-pricing data

$45k–$120k

What small contractors lose a year to calls that ring out.

Contractor revenue-loss data

~8 in 10

Callers who hit voicemail hang up and dial the next HVAC company.

Invoca

The problem, in your words

The phone rings hardest exactly when you are busiest. A cold snap or a heat wave hits, and the calls pile up while your techs are already out on jobs. You cannot answer from a crawl space or the top of a unit. The industry is short more than a hundred thousand technicians, so there is no spare person to pick up either.

So calls go to voicemail. Around eight in ten of those callers hang up and dial the next HVAC company.

What a missed call actually costs you

A residential service call runs three hundred fifty to six hundred dollars. Replacements run into the thousands, and replacement work is most of your revenue. Small contractors lose somewhere between forty five thousand and a hundred twenty thousand dollars a year to calls that ring out.

When someone's furnace dies at twenty degrees, they are not leaving a message. They are calling whoever answers. Answering first is the whole game.

How Call Crew works

Call Crew answers every call, around the clock, in a natural voice. It asks whether it is heating or cooling, whether it is an emergency, and what system they have. It books routine jobs into your calendar and flags the no-heat, baby-in-the-house calls straight to your on-call tech. Seasonal spikes do not faze it. It answers fifty calls as easily as five.

You carry on with the work. We handle the build and the upkeep.

Our risk, not yours

One recovered replacement job covers Call Crew for months. We earn our keep by booking work you would have lost, not by tying you down.

The offer

The base is an AI receptionist that answers, qualifies, triages, and books every call, day and night. Then the modules that fit HVAC.

Setup is eight hundred dollars with three months of support included. A flat monthly retainer covers support after that. No hourly billing.

Switch on the modules that fit hvac

After-hours and emergency triage

Round the clock. The urgent calls reach you, the rest get booked.
Speed to lead

A web form or missed call triggers an instant callback or text while the customer is still deciding.
Reactivation

Texts or calls past customers with seasonal nudges, so your slow months fill up.
Appointment confirmation

An SMS or call confirms upcoming jobs, so you cut no-shows and wasted truck rolls.

$800 setup · 3 months support included

Then a flat monthly retainer for support and changes. No hourly billing, ever.

See pricing

Questions, answered

Can it tell an emergency from a routine call?

Yes. You set the rules and it routes urgent calls to your on-call tech immediately.

Does it handle seasonal call spikes?

Yes. It answers every call at once, so a heat wave does not bury you.

Can it fill my slow season?

Yes, with the reactivation module that nudges past customers for tune-ups.

Sources

Also serving

Roofers You are on a roof, the phone rings, the next roofer answers. Plumbers A burst pipe will not wait for you to climb out from under a sink. Electricians Sparking panel, burning smell, power out. Those callers need an answer now. Restoration Flooded basement, fire damage, a burst pipe through three floors. Every call is an emergency. Garage doors A door stuck open, a snapped spring, a customer who wants it fixed today.

Stop handing your hvac jobs to whoever answered